Frequently Asked Questions

Experts agree that ideally AC units should be serviced every 3 months to maintain cleanliness and efficiency. Drain lines and drip trays build up and need to be cleaned in order to avoid leaks. Electrics also need to be checked and filters should be cleaned to ensure that the air is as clean as possible.

One of the biggest benefits of regular AC servicing is that it allows any potential issues to be picked up early. This means that minor repairs can be made and parts replaced before a bigger issue occurs. During the AC service the Technician can also monitor the state of your ducts and coils and provide recommendations for their cleaning and maintenance. All these elements are essential to keep your air clean, your system efficient and avoid an inconvenient AC breakdown – particularly in summer when it is impossible to remain comfortable without functioning air conditioning.

The great news is that you live here in Dubai or Abu Dhabi, the sun shines all year round and you lead a great quality life. With every positive comes a negative, the fact we live in a desert means the air carries more sand, dust and debri. Once this gets inside your home, more importantly your AC ducts it has no way of escaping, this then circulates all contamination throughout your home, for you and your family to breathe in. Having your AC ducts cleaned significantly decreases your exposure to allergies and respiratory problems. If you are moving into a new apartment or villa one of the first things you should do is to schedule a full AC service and duct clean. You don’t want any residual dirt from the previous owners to be locked in your AC system but scheduling an immediate clean also means you start with perfectly clean ducts and this helps you to keep track of your timings for future servicing and cleaning.

Any dirt and mould collecting on your coil will eventually start to seep into your system and impact the quality of your air. Any unusual smells coming from your AC could be an indicator that your coils need cleaning. Dirt in your coils can also impact the efficiency of your system and effect energy usage.

A thorough clean of your coils should be carried out at least once per year

You can easily calculate the number of AC units in your property by counting the number of thermostats. Each thermostat will be controlling one AC unit.

In most cases, the AC units for your apartment will need to be separately serviced from the others in the building and this is likely to be your responsibility to arrange. You should also be ensuring ducts within your apartment are regularly cleaned. If you aren’t sure, speak to your building provider to establish if you need to schedule your AC servicing yourself.

Yes our team will send you all of the before and after photos of your AC system the same day.

No, most of the mess is spinning around in your AC duct. However our team use plastic protection sheets to cover all of your furniture to ensure extra protection.